Employee Remote Access
We can provide a number of different ways to allow employees to work remotely.
Including: Email, Calendar & Contacts, Desktop PC Access and more.
Phone & Remote Support
The majority of IT support can be provided remotely. This allows us to quickly resolve issues and get you back up and running as fast as possible; saving you the cost of an onsite technician.
Onsite Support
We provide highly trained onsite technicians for emergency situations and can also provide scheduled onsite maintenance services to minimise issues.
We Work For You
We provide personalised service for all your IT related issues. If there is an issue outside our expertise we have associated business contacts encompassing a variety of fields so you are covered for almost any eventuality.
Asset Management
We attach an asset tag to every machine and can work with you to ensure your hardware is fully documented so you know exactly what and where your resources are.
The asset tags are made from Silver Mylar and should last 6+ years.
Network & Backup Monitoring
We will monitor critical network infrastructure and the backup of your servers and routers as a preventative measure to minimise downtime.
Multiple Offices
If you have multiple offices we can link them together to share IT resources, increasing efficiency and productivity.
Vendor Management
We can liaise with other companies so that all of your IT resources are managed through one point of contact, maximising simplicity and efficiency. Including: Application Support, Web Hosting, Internet Provider, Hardware Purchasing etc
Fixed Cost
Our management plans are fixed cost for standard maintenance, giving you the security of fully supported IT resources without the stress of unexpected expenses.
Ad Hoc
For smaller clients we can provide Ad Hoc (per hour) IT support, giving you the flexibility of pay-per-use IT support.
How Much
We will do a site audit to determine the average age of your computers systems, the software & network complexity and any other relevant information and then negotiate a fixed price for your specific business.
Products
We use a wide range of different products and software packages to meet your business needs.
Some of these include: Microsoft Windows Server 2008 R2 & Windows 7, Juniper SSG & SRX Firewalls, HP Procurve Switches, Kerio Connect Email, VMware vSphere.
We support a wide range of different products (including the above):
Microsoft Windows XP/2003/Vista/2008/7/2008 R2/8/2012 & Office 2003/2007/2010, Apple MacOS 10.4+, iPhone, iPad, Cisco PIX/ASA and many more.